Jesmond Executive Villas

Clean and spacious, but let down by poor build quality Stayed in a 1-bedroom villa at Jesmond Executive Villas for 2 nights. Our room was in the new apartment building, which was clean, spacious, and generally well-presented. The location was convenient and the overall experience was good. That said, for a new building, the construction quality was disappointing. The shower door didn’t close properly, and one of the bedroom cupboard rollers was missing. Small issues, but they added up. Another frustrating aspect was the entry system. We had to use keypad codes every time to access the front entrance, lift, and room – which quickly became inconvenient. I raised this with the staff and was told that key fobs were too expensive to provide, which didn’t feel like a great excuse for a property that otherwise tries to present itself at a higher standard. Overall, the stay was comfortable and the place has potential, but it would benefit from better maintenance and more guest-friendly access solutions.

I booked for 3 people, but even though one was a child, no bedding was provided, the sofa bed was dirty and shabby, there were no hangers to hang clothes, and the curtains were torn.

Check in was somewhat haphazard as a text with details to access accommodation was not received and the room was not ready so another room was sourced. The slat blinds on windows had 2 broken off (minimising privacy) and the room, surfaces and cutlery were not very clean. The accommodation was good overall.